As a Product Owner CRM at Avinode, you will lead the evolution of our CRM system, working toward company-wide revenue goals. You’ll manage and develop our Salesforce instance, ensuring seamless integration with other tools and systems via Mulesoft (our integration platform of choice), and support our commercial teams to maximize the platform's potential. You’ll define and document business requirements, ensure compliance with data security standards (e.g. SOC 2), and maintain clear documentation of processes and configurations to keep our CRM environment reliable and scalable. You’ll also be responsible for supporting Salesforce Revenue Cloud, including quoting, renewals, and subscription management.

Some of the key responsibilities will be:

• Manage upgrades, resolve bugs, and implement new functionalities.
• Collaborate closely with sales, marketing, customer success management (CSM), and customer experience (CX) teams.
• Maintaining data quality and ensuring a sustainable system.
• Monitor system performance and stay current on Salesforce releases to adopt relevant new features.
• Create and manage Salesforce flows, reports, and dashboards.
• Plan and drive delivery of new features, enhancements, and bug fixes.
• Drive cross-functional alignment on system changes, ensuring smooth adoption through training, documentation, and stakeholder communication.
  

Location: Gothenburg or Remote in Sweden

Who You Are

You are an excellent communicator who enjoys being a central point of coordination and driving cross-functional efforts. You thrive on brainstorming and collaborating with your team while also being a proactive problem solver.

We’re looking for someone with:

• Strong experience in Salesforce (Salesforce certification preferred)
• 4+ years in agile or Lean project management, particularly with CRM applications
• Excellent analytical skills and a proven ability to break down complex processes
• Knowledge in building Salesforce flows and understanding SaaS metrics
• Experience working with Mulesoft or a similar integration platform, preferably within payment and billing processes
• Experience in Microsoft Dynamics 365 is a plus
• Awareness of data security, compliance requirements, and best practices in CRM environments
  

What do we offer you?

• This role is a chance to drive change across the business aviation industry. Driving change does not happen by accident.
• We are passionate about our work and proud of our high engagement, creativity, and curious culture. But don't worry—we like to laugh and have fun.
• We are a fully remote company. You decide where and how you work. We want you to love what you do, but we know we all need to live, so we provide a competitive salary and a set of benefits

Want to join our crew?

Is this something for you? You'll find more fun facts about our Noders (what we call ourselves) and our culture on our website. Kindly apply for this position using the "apply" button with your CV. Selections will run continuously, so don't wait to apply!

In this recruitment process we are collaborating with Ants Recruitment.